Frequently Asked Questions

Everything you need to know about shopping with SEAM.

What is the standard shipping timeframe?

We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping times vary by location but generally range between 7-14 business days.

How do I return or exchange an item?

We offer a 30-day return policy for all unworn items with original tags attached. To initiate a return or exchange, please visit our online portal and print your prepaid shipping label.

How do I find my correct size?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit for your silhouette.

What payment methods do you accept?

SEAM accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.

Are your garments sustainably made?

Sustainability is core to SEAM. We prioritize organic cotton, recycled polyester, and ethical manufacturing processes to ensure our fashion has a minimal footprint on the environment.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.